Privacy Policy
Last updated: July 2026
At Irish Routes, protecting your personal information is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
Irish Routes is committed to handling your personal information responsibly and in accordance with the General Data Protection Regulation (GDPR) and Irish data protection legislation.
Who we are:
Irish Routes is a bespoke travel design company based in Killaloe, County Clare, Ireland.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email:meg.macmahon@irishroutes.com
Information we collect:
Depending on how you interact with us, we may collect information including:
Your name
Email address
Telephone number
Country of residence
Information about your travel plans and preferences
Information you provide through enquiry forms, emails or consultations
Marketing preferences
If you choose to book a journey with us, we may also need additional information to arrange your travel, such as:
Passport information (where required)
Dates of birth
Dietary requirements
Accessibility requirements
Emergency contact details
We will only request information that is necessary to provide the services you have asked us to deliver.
How we use your information:
We use your personal information to:
Respond to your enquiries
Design and manage your bespoke itinerary
Make reservations with accommodation providers and experience partners
Communicate with you before, during and after your trip
Process payments and issue invoices
Improve our services
Send occasional travel inspiration, news and updates where you have chosen to receive them
You can unsubscribe from marketing emails at any time.
Sharing your information:
To arrange your itinerary, we may need to share relevant personal information with trusted suppliers, including accommodation providers, transport providers and experience partners.
We only share the information necessary for them to deliver the services you have booked.
We may also share information with:
Payment providers
Professional advisers where required
Government authorities where legally required
We never sell your personal information to third parties.
How we protect your information:
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.
While no online system can ever be completely secure, we are committed to using reputable providers and maintaining appropriate security practices.
How long we keep your information:
We retain your information only for as long as necessary to provide our services and comply with our legal and accounting obligations.
If you subscribe to our newsletter, we will retain your contact details until you unsubscribe.
Your rights:
Under GDPR, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where appropriate
Restrict or object to certain processing
Withdraw consent for marketing communications
Request a copy of your information in a portable format
Lodge a complaint with the Irish Data Protection Commission
Cookies:
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You can manage your cookie preferences through your browser settings.
Third-party websites:
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those websites and encourage you to read their individual privacy policies.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
The latest version will always be available on this page.
Contact:
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Irish Routes
Killaloe, County Clare, Ireland
meg.macmahon@irishroutes.com